At Vera we want you to be 100% satisfied with your purchase, if you are not satisfied with your order you can exchange the product for another of the same value, as long as the product is unused and in perfect condition.

If you want to make a change, contact us via email at shopveramx@gmail.com, to obtain more information on the steps to follow for the change. We would also like to ask you to indicate in the mail, with the name of the style, the color or the size that you want to change, so that we can check that it is still available and save it for you.

Vera is not responsible for the shipments to be returned. Returns can only be made with orders that have not passed 15 days from the purchase.